OpenCall turns every call and text into booked patients while automating workflows from front desk to back office.
Try it out!
Operating catalyst
You know the bottleneck. Let's break it.
Missed calls, voicemails, and manual follow-ups cost your practice patients and staff time. OpenCall answers instantly, books directly into your system, and kicks off the workflows your team usually has to chase.
Cuts labor costs by over 90%Scales instantly without adding staff
90%fewer missed calls
Teams reclaim patient conversations that used to die in voicemail.
25%recall lift
Automated follow-up fills overdue appointments without extra headcount.
$20kper-location monthly lift
Typical practice locations unlock about $20k in booked care once OpenCall is live.
OpenCall replaces your high-churn call center roles with AI agents that answer calls and texts, follow your workflows, and connect directly to your system. Fast, accurate, and always on.
Full-Service Scheduling
OpenCall books, reschedules, and cancels appointments across phone and text—directly inside your existing PMS. From new patients to multi-provider workflows, it handles it all.
Real-Time Intake & Eligibility
OpenCall captures intake data, verifies insurance in real time, checks benefits, and pre-loads forms—so your front desk doesn’t have to. Patients arrive pre-qualified, ready to be seen.
Smart Triage & Escalation
Whether it’s a prescription refill, urgent medical issue, or billing call, OpenCall routes with intent. Simple issues are handled fully by AI, while complex ones are escalated to the right human—without breaking the flow.
24/7 AI That Integrates With Your Stack
OpenCall connects natively to Dentrix, Athena, Eaglesoft, eClinicalWorks, and more. It respects your protocols, keeps your records accurate, and never trains on your patient data.
"Great, I've scheduled an appointment for 4pm this Thursday."— your AI receptionist
Why OpenCall AI Makes Sense For You
Easy to Deploy
Spin up OpenCall for your first location in under 5 minutes. Expanding to hundreds takes seconds—with no code, no downtime, and no disruption to your staff.
Powerful and Configurable
Our AI builder customizes complex medical flows—intake, scheduling, triage, billing—in minutes, not weeks. Works with your stack out of the box.
HIPAA-Grade Privacy
OpenCall is HIPAA-compliant and never trains on your patient data. No exposure to third-party models like OpenAI that train on your data. No shared datasets. No surprises.
Automates the Entire Frontline
OpenCall handles over 70% of inbound calls and texts automatically, freeing up your team and eliminating dropped calls, hold times, and scheduling backlogs.
OpenCall.ai connects with
CalendarEHREmailCRMBillingInventoryAnalytics
CalendarEHREmailCRMBillingInventoryAnalytics
CalendarEHREmailCRMBillingInventoryAnalytics
CalendarEHREmailCRMBillingInventoryAnalytics
athenahealth
Books appointments, verifies insurance eligibility, and processes prior authorizations directly in the EHR. Updates patient records, sends prescriptions to pharmacies, and collects copayments during calls.
Cloud9
Schedules procedures, processes treatment plan payments, and submits insurance claims through the practice management system. Sends automated appointment reminders and updates patient recall dates after confirming visits.
Dentrix
Schedules appointments while checking insurance maximums and sends pre-appointment forms automatically. Updates treatment plans, posts payments, and manages continuing care reminders in real-time.
Dolphin
Schedules orthodontic adjustments, processes monthly payment plans, and updates treatment progress notes. Manages referral communications and coordinates appointments with referring dentists.
Eaglesoft
Books procedures based on insurance availability, processes treatment plan presentations, and collects deposits. Updates patient charts, manages recall appointments, and sends automated statement balances.
eClinicalWorks
Schedules appointments, refills prescriptions, and processes lab result inquiries through the EMR. Updates medication lists, verifies insurance eligibility, and manages referral authorizations.
Gmail
Send and receive emails with your agent. Communicate with customers, clients and patients.
Google Calendar
Conveniently organize and adjust Google Calendar events as you speak, syncing your agenda instantly with client commitments.
